Privacy Policy

1. Introduction

learn.pk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at learn.pk and any related mobile applications.

By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, password (hashed)
• Profile information: profile photo, bio, location
• Payment information: manual transfer details (JazzCash, EasyPaisa, or bank transfer) and the payment proof screenshot you upload (we do not store card numbers)
• Course content: videos, documents, quiz responses you submit
• Communications: messages, support tickets, reviews

2.2 Information Collected Automatically

• Usage data: pages visited, courses viewed, time spent
• Device information: IP address, browser type, operating system
• Cookies and similar tracking technologies
• Video watch time and lesson progress

3. How We Use Your Information

• Provide, operate, and improve our platform
• Process payments and issue certificates
• Send transactional emails (enrollment confirmation, receipts)
• Send promotional emails (with your consent — you can unsubscribe anytime)
• Analyze usage to improve course recommendations
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Teachers: Your name and enrollment status for courses you enroll in
• Payment review: your uploaded payment proof is reviewed internally by our admin team to verify manual JazzCash, EasyPaisa, or bank transfer payments
• Service providers: Supabase (database), Cloudflare (media storage & CDN), Vercel (hosting) — bound by confidentiality agreements
• Legal authorities: When required by Pakistani law or valid court order

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), hashed passwords (bcrypt), Row Level Security on our database, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use cookies to maintain your session, remember preferences, and analyze traffic. You can disable cookies in your browser settings, though some platform features may not function correctly.

7. Your Rights

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a machine-readable format
• Opt-out: Unsubscribe from marketing emails at any time

To exercise these rights, contact us at privacy@learn.pk

8. Children's Privacy

Our platform is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Continued use after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or concerns, contact us at: